Telesales

Telesales

A fresh approach to reaching customers. Expand your business footprint.

First. To be clear. We do not view ourselves as telemarketers. We are in pharmaceutical telesales.

We do go head-to-head with other pharmaceutical telemarketing companies. To be competitive in this crowded market space, there are some “prerequisites” that organizations in our line of work must offer. These include:

Full compliance with the Prescription Drug Marketing Act (PDMA)

Integrated “direct-to-physician” sampling services

Whitespace coverage to provide a “virtual sales force” in parts of the country where you don’t actually have “feet on the street”

Vacant territory/leave of absence support as sales reps come and go

Inbound customer service

Embedded telesales representatives with sales teams (to expand reach/impact of field-based representatives)

Trade show follow-up

 

At BexR Logistix®, LLC Telesales, we rightfully have a check mark next to each of the above service offerings and our satisfied client base knows that we deliver. Yet what REALLY sets our team approach apart from the competition is three-fold:

1. Our staffing model is different than most any other in the industry.

Each of our representatives has their own virtual “territory” of healthcare providers to work with. Each has complete ownership of the outcome of their assigned territory. To us, this is philosophically and fundamentally the difference between telemarketing and telesales to healthcare professionals.

We build relationships.

With our approach, your customers receive consistent sales messaging from a dedicated telesales agent. A personal rapport develops and there is an understanding of your office needs. Each office we service benefits from the customized approach.

2. Our training is unparalleled

With the full resources of Alamo Pharma Services®, Inc. at our disposal, our agents are trained to the same level as field representatives on compliance, code of conduct, HIPAA, PDMA, product training, and selling skills. We have a full-time on-site QA trainer that continuously monitors messaging and the selling ability of each telesales agent.

3. Our location = great people

Sure, Colorado is a beautiful place to live. The mountains offer an amazing array of activities and opportunities to chase your passions. Yet there’s much more to the Centennial State. It’s about attitude, work ethic, and a way of grabbing onto the moment and getting the most out of every day. When we’re at work, we work hard and are committed to excellence. We encourage our clients and those considering us as a partner to simply walk into our Broomfield, Colorado call center and experience the focus and drive of every team member.

Who you choose as your telesales partner ultimately becomes the voice of your company – choose wisely, choose BexR!

 

 

Your Success is Our Success

We are not about awards, we are about results. We continually search for fresh ideas and better solutions to help our partners succeed. The things they say after a job well done is much more meaningful than any plaque we might win.

 
 
 
 
 
 
 
 
 
 
 
 
 
 

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